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Phone:+39 091953243

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This notice contains the terms and legal conditions to web site CALISTOREONLINE.IT .

Users undertake to accept and agree to abide by compliance with all the conditions listed .

CALI' S.r.l. We reserve the right to ask users, who do not accept or do not intend to comply with these conditions, refrain from using the website CALISTOREONLINE.IT .

The site is owned by the CALISTOREONLINE.IT CALI' S.r.l.

Viewing the site CALISTOREONLINE.IT provides customers with product information along with the ability to purchase merchandise, so anyone who accesses and / or use services on the website expressly agrees with CALI' Srl that the site and all its terms are governed by Italian law and subject to the exclusive jurisdiction of the court of Termini Imerese (Palermo).

Those who choose to access CALISTOREONLINE.IT do so on their own initiative and are solely responsible local legislation .

The customer, by sending an order through this site, even if it is not being processed , expressly authorizes and without any reservation, pursuant to article 13 of the D.L no. 196/2003, the CALI' S.r.l. to the processing of personal data for administrative and commercial purposes .

CALI' S.r.l. take every precaution to prevent the publication on the website CALISTOREONLINE.IT, content that may be deemed to violate civil beliefs or human rights and the dignity of the person, in all its forms and expressions.

In any case CALI' S.r.l. does not guarantee that the contents of the site are appropriate or lawful in other countries other than Italy , so it is forbidden to access the contents of the site CALISTOREONLINE.IT from places where such content and materials is illegal.

In addition CALI' S.r.l. uses every possible precaution to ensure its users that the site content CALISTOREONLINE.IT contain incorrect or out of date .

However CALI' S.r.l. does not assume any responsibility towards users about the fairness, accuracy, completeness, and updating of any content posted on the site CALISTOREONLINE.IT .

CALI' S.r.l. disclaims any responsibility for the possibility of any technical inaccuracies or fact for which is expected as a result of an alert, immediate correction .

CALI' S.r.l. disclaims any liability for any damage or injury problems that you might encounter in the use of the site CALISTOREONLINE.IT .

These general conditions of sale govern the terms and conditions of sale of products marketed by CALI' S.r.l. ( henceforth CALI' ) and site-related CALISTOREONLINE.IT ( henceforth SITE )

All contracts for the sale of products by CALI' ( SITE ) to third parties ( CUSTOMER ) are governed by these terms and conditions, which form an integral and essential part of any proposal, order confirmation and order the products themselves.

The placing of an order the customer agrees full acceptance of the terms and conditions , including those laid down in Article 1341 CC and subsequent amendments.

The customer is responsible for choosing the ordered products, the product images are indicative and not binding .

CALI' disclaims any responsibility for the possibility that the colors of the products used on the site would differ from the original .


 Purchasing and payment conditions

The item purchased must be paid together with the closing of the transaction of purchase, via credit card or bank transfer or PayPal or by check in advance.

The customer's financial information (credit card number, expiry date, personal information) will arrive directly to the bank in charge of the payment transaction, using cryptographic protocol.

CALI' e / or other parties, may not have access to them.

To be able to place an order on this site, you must have:

  • 18 years old

  • be eligible to enter into legally binding contracts

  • have a valid email address.

The customer service operators are not in any way authorized to seek or accept any credit card numbers and / or extremes of validity.

As soon as the payment is authorized (in case of payment by credit card or PayPal) or just the amount will be credited to the account materially CALI(in case of payment by bank transfer or bank transfer in advance) and items will be available, orders will be processed as quickly as possible.

First order by credit card

For the first order CALI' you can take a check from the bank that issued your credit card.

Our bank, then you may contact your bank to ensure that your details are confirmed.

This monitoring process may delay the delivery.



CALIaccepts payments through PayPal and reserves the right to ship the goods only to the address on the account verified by PayPal.

Bank Transfer

Customers, choosing as payment method bank transfer, immediately send an order request to CALIand receive from the customer service of the bank CALI'.

Customers must provide a copy of the transaction, fax or e-mail within 48 hours of ordering.

The product will be processed and / or shipped only after the actual receipt of the sum of the current account CALI'.

Our bank details are:

Company: CALIS.r.l.

Bank: Unicredit S.p.A.

IBAN: IT 55 O 02008 43230 000104216164



Bank transfer in advance

Customers canalso pay bybank checkto bedeliveredor sentto ustogether with the acceptanceof the order.

The check, delivered or mailed to us, will be paid to the bank and the product will be processed and / or shipped only after the actual receipt of the sum of the current account CALI'.

Customers who choose this form of payment, will check payable to the CALISrl and send it to the following address:



Via Naurra, 50/58



Order Status

Customers can check the progress of their orders directly by sending a request to the e-mail by entering your correct name and surname or company name and order number.

Delivery times are calculated from receipt of payment.

Delivery times vary depending on the type of units and are not binding on CALI', which can then confirm or change depending on your actual availability and / or needs.

Any delay in delivery of less than 30 (thirty) days shall not entitle the customer to refuse delivery of the products, or to claim damages or compensation of any kind.

CALIhas the right to make delivery of the goods on the same order, plus further shipments without prejudice, in this case, one charged to the customer in respect of costs of transport.

Separate orders will have separate shipping costs.

Conditions and terms of delivery must be agreed between the Customer and CALIand accepted in writing by CALIS.r.l. (CALISTOREONLINE.IT).


CALIships to Italy and around the world via UPS courier.

When the order is shipped, you will receive a tracking number to follow the progress of the expedition.

Delivery is tentatively scheduled as follows:

Italy: 2/4 working days from time of shipment

Europe EU: 4/6 working days from time of shipment

Europe outside the EU: 4/7 working days from time of shipment

Rest of the World: 4/10 business days from time of shipment

All shipments are accompanied by an official invoice stating the value of the individual items in EURO.

Shipments, according to the nationality of the customer, can be DDP or DDU.

DDP (Delivery Duty Paid)

The DDP shipment is planned for customers without VAT in countries within the European Community.
In this case VAT is already calculated and included in the purchase price.
The countries included are:

Andorra, Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Greece, Greenland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, United Kingdom, Romania , Slovenia, Spain, Sweden, Hungary.
For customers with VAT in countries within the European Community, instead, the shipments are VAT free.

CALI’ informs customers with VAT in countries within the European Community that, following  the regulation of the own country,  the payment of tax is responsibility of the customer.
DDU (Delivery Duty Unpaid) 
The DDU shipment is planned for countries outside the European Union.

Shipments outside the European Union are VAT free.

So when the customer enters in the record a country outside the European Union without VAT the order will be calculated and reported in the final bill.

CALIinforms customers outside the European Union that, according to the regulations of their country of origin, the payment of taxes DDU is the responsibility of the customer.

Countries with VAT exemption and DDU outside the European Union are:

Gibraltar, Jersey, Iceland, Liechtenstein, Monaco, Norway, Switzerland.

Are VAT-exempt countries that are found in:

Africa, North America, South America, Asia, Australia.

For shipments in the U.S., the Customs agency of the U.S. government asks for a Social Security Number or NON U.S. Citizen Import Number - CBP Customs Border Protection Assigned Number.

This process takes usually 10 working days.

For more information, please visit the following site:

Shipments that do not get the customs authorizations are likely to be sent back to Italy at the expense of the customer.

The rates of re-importation of the goods will be deducted from any refund.


Shipping Rates

Shipping rates vary depending on the dimensional weight anddestination zoneand will be calculated at checkout


Import tariffs

If the parcel is not withdrawn, any shipping cost at the offices CALIwill be deducted from the refund.


Shipments CALIare insured free of charge against theft, loss and damage, and has no value until the time of delivery of the goods to the address indicated by the Customer.

Delivery authorized and non-delivery of the order

Upon arrival of the goods, customers are advised to check the package carefully before affixing a signature proof of delivery of the shipment.

If the package is tampered with and / or is not intact, customers are asked to sign for the delivery with reservation or refuse the delivery.

In all cases, customers are asked to report the incident immediately to the carrier and to contact CALIto the following e-mail

If the package is not properly delivered to the address of the customer-related causes an error in the communication by the Customer (phone number or address incorrect, the absence of the Customer upon delivery), the parcel will be returned at the offices CALIat the expense the Customer including any taxes.

The payment of these costs will be deducted from any refund.



If the customer is a "Consumer" as defined in Art. 3 of the Consumer Code , and is not satisfied with your purchase, shall be entitled to return the goods within 10 days (including holidays) from the date of delivery. 

The right of withdrawal is exercised by sending , within the time allowed , a written notice to the place of CALI ' , by registered letter with acknowledgment of receipt, or certified mail . Following the termination of the contract CALI ' must provide for reimbursement within 30 days and will be equal to the price of the returned products , excluding shipping charges and any fees or charges for import / export.

If the initial order did not provide any transport costs , in case of refund , we will charge , and will be deducted from your refund, only a fixed amount of Euro 20,00 + VAT as a contribution to the costs we incurred for shipping.

The returns , which must be intact and accompanied by original packaging , must be authorized by CALI' , which will issue a Return Authorization number , and accompanied by copies of the Purchase Invoice and / or Transport Document (DDT).

The refund must be made with the carrier in the e - mail sent by CALI'.

The Return Authorization Number must be written on the waybill .

Note: The package containing the return travel at your own risk and, therefore, will not be liable for any loss, damage.


For warranty CALI' distinguishes Customers in Consumer and Buyer .

The consumer is any natural person who buys for purposes unrelated to his profession or business, and according to the DL February 2, 2002 , No. 24 bis and subsequent art.1519 cc entitled to 2 years of warranty.

The buyer is one who buys with VAT and according to article 1490 cc and above entitled to a 1 year warranty .

It's necessary to exercise the right of warrantysend us proof of purchase relative.

CALI' guarantees only the goods and parts from her directly manufactured , excluding electrical parts, yielding to the customer for the goods of third parties guarantees had.

The warranty is no longer payable if the goods have been tampered with by third parties, improper installation or maintenance , to fortuitous events or force majeure.

The parts that are defective and covered under warranty will be replaced or repaired free of charge after receipt of the same at the offices of the CALI' S.r.l. free port.

After eight days from the date of receipt of the goods, and in the absence of an express written dispute , the same shall be deemed as accepted in all its parts.